Government Regulation No. 28/2025 Amends the Business Licensing Regulation.

The Indonesian government has officially enacted Government Regulation No. 28 of 2025, which changes the overall governance of business licensing. This new regulation now covers 22 sectors, ranging from the creative economy to electronic transactions, while tightening and simplifying the licensing process through OSS (Online Single Submission), which is becoming increasingly integrated. Every business actor is required to quickly adapt to these changes so that the business continues to run smoothly and in accordance with regulations.

Transformation of the OSS System and Risk-Based Licensing

One of the major updates is risk-based licensing. Each licensing process is now divided into two phases: the establishment of the business and its operations, with conditions tailored to the level of risk. OSS becomes the center of cross-sector integration of document and data management. The addition of Basic Requirements, Investment Facilities, and Partnerships features provides convenience for business actors, including the digitization of the licensing process.

SLA Innovations and Fictitious-Positive for Efficiency

The government introduces a Service Level Agreement (SLA) and a fictional-positive mechanism, whereby permits are issued automatically if the agency does not respond within a certain time frame. For low-risk SMEs, the permit application can now be completed in just 30 minutes via smartphone. This process reduces bureaucracy and provides broader access for small and medium-sized enterprises.

Administrative risk and strict sanctions

Behind the ease, oversight has also been tightened. Businesses that fail to meet the requirements may receive a warning, a suspension, fines, up to license revocation. All risk-based documents and fulfillment of obligations must be given due attention to avoid sanctions. Post-licensing monitoring is also mandatory and must be reported periodically.

Insimen's Role as a Modern Licensing Consultant

PT Implementasi Sistem Manajemen (Insimen) presents itself as a comprehensive solution amid the complexity of new regulations. Insimen provides risk classification consultation, assistance with OSS license applications, administrative compliance audits, and digital education on business license procedures. This service helps business owners understand, prepare for, and comply with all the latest licensing requirements.

Opportunities and Challenges in the Era of Licensing Digitalization

Digital integration through OSS creates new opportunities to accelerate time to market and reduce administrative barriers. However, a lack of understanding or incomplete documents can be a serious obstacle. Insimen's support in the areas of legal, audit, and digital is crucial to ensure compliance while also supporting business growth.

Government Commitment and Business Adaptation

The changes to PP 28/2025 have become evidence of the government's commitment to building a conducive and competitive business climate. The new OSS standard is expected to accelerate investment and create an inclusive business ecosystem. Businesses are advised to engage professional partners such as Insimen to adapt optimally, reduce risk, and continue to grow amid regulatory changes.

Insimen is ready to accompany you at every step of your business as you face a new era of regulation. Don't let regulatory changes become a hindrance—turn it into an opportunity to grow together with Insimen, and ensure your business is always compliant, efficient, and adaptable.